Questions? 

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If this is an emergency, please call 9-1-1 or the crisis line at (602) 222-9444 (available 24/7)

Next Chapter Counseling, LLC

Brittani Antunes, MC, LPC    Ÿ

 

Ahwatukee Office Plaza 

11011 S. 48th Street, Ste 205  

Phoenix, AZ  85044      

 

phone: (480) 771-8263

fax: (480) 447-7147

Brittani@NextChapterAZ.com

Common Questions

“You are braver than you believe,

smarter than you seem,

and stronger than you think.”

                           - Winnie the Pooh

Looking Down to convey- What helps to feel better (depression, anxiety, flashbacks, fear)

How will EMDR be different then the past therapy that I’ve experienced?

There will be some similarities and some differences.  It’s difficult to compare without knowing your past history, however, I can assure you that I will be an empathetic listener, you will be in a judgment-free space, I will be invested in helping you reach your goals.  The different things you may notice is that together we will discover coping skills customized to you (such as ways that help you to find relaxation and to get grounded in the present moment) and that during the sessions where we are processing there will actually be less talking then you may be used to as we will be allowing your mind to do a lot of the work for you. 

Will my insurance cover my sessions?

I am in network with BlueCrossBlueShield and I accept out-of-network benefits from other insurance companies.  

 

If you have BlueCrossBlueShield:

 

Each plan is different so I recommend calling your provider using the number found on the back of your insurance card and asking the following questions:

  • Do I have outpatient mental health benefits and what are they?

  • What is my deductible and has it been met?

  • Do I need a pre-authorization or an approval from either my primary care physician before starting therapy?

  • How many sessions per calendar year does my plan cover?

  • What is my co-pay amount per therapy session?

  • Is Brittani Antunes an in-network provider for my insurance plan?

If you have a different insurance plan :

If you have insurance coverage other than BlueCrossBlueShield then you may call your insurance company from the number on the back of your card and ask what your "out of network benefits" are for outpatient mental health therapy services.  Many companies will reimburse you for up to 80% of the session fee.  You would be responsible for paying up front and then I can provide you with a 'SuperBill' which you would then submit to insurance for reimbursement.  I am not responsible for any insurance related issues, lack of reimbursement, etc. so it is very important you find out the details of your coverage prior to beginning counseling services. 

I recommend asking the following questions to your insurance company:

  • What are my Out-of-Network benefits for mental health services?

  • How much will I be reimbursed for and how does the process work?

  • What is my deductible and has it been met?

  • Do I need a pre-authorization or an approval from either my primary care physician before starting therapy?

  • How many sessions per calendar year does my plan cover?

What if I’m on the fence about scheduling a session?

Committing to your first session can be daunting, It’s okay to feel unsure.  If you’d like to, you may call and schedule a 15-20min consult to meet with me and determine if we’ll be a good fit to work together or not.  We can discuss what it is that you would like to work on, you can get to know me and I can get to know you.  If we determine that we are not a good match, I would be glad to refer you to a therapist who may be a better fit of your needs.

I want to book a session, how do I get started?

  • If you’re using insurance, check on your benefits to make sure you’re covered

  • Book an appointment by calling (480) 771-8263 or online here 

  • Complete intake paperwork prior to your first session

  • Contact me if you have any questions!

Will everything we talk about in sessions be private?

Maintaining privacy is very important to me and there are laws that help keep everything you share in sessions confidential.  There are a few exceptions to this which can be found in the Privacy Policy, which I will gladly supply upon request and will be provided to you upon scheduling an appointment in the client portal

When can we meet?

You can find my current schedule here.   In general, I hold sessions Mondays- Thursdays.

How often will we meet?

It’s typical to meet once per week in order to maintain focus, safety, and to stay productive.  However, this is flexible per person and per situation.  

How do I prepare for my first session?

You can get ready for your first session by completing the paperwork provided to you once you schedule your session, which will help you sort out what you’re hoping to achieve in therapy and will help me get to know you. Also, many find it helpful to clarify what it is they would like to achieve in therapy. 

Is it worth the money?

I get it, I’ve been in your shoes.  Although it may sound a bit cheesy, therapy is truly an investment into your future.  There are many ways to work through challenges in your life, however, if you reach a point where you are no longer improving then it may be time to reach out to someone who has years of experience helping others heal from similar issues.  If you think you will regret more time passing without feeling better then now may be a good time to get started.  I have worked with people who have experienced traumas that have ruled their world for many years and within a few sessions have felt free of that emotional pain, it’s difficult to put a price on what value that can add to a life.  Feel free to learn more about EMDR and the impressive resume it has for healing on my website here and  EMDR Institute, Inc's website here.